Canon PIXMA E474 Manuale Utente

E470 seriesOnline ManualOverviewPrintingScanningFrequently Asked QuestionsEnglish

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

Initializing Printer SettingsYou can initialize the printer settings.Important• When using the printer over wireless LAN, note that initialization era

Switching/Disabling Wireless Connection FunctionFollow the procedure below to switch the wireless connection function or to disable it.1. Make sure th

Network ConnectionNetwork Connection Tips102

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn

Default Network SettingsLAN Connection DefaultsItem DefaultChange LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) Auto set

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSKSignal Strength Signal strength 0 to 100 [%]TCP/IPv4 TCP/IPv4 EnableIP Addr

Wireless Direct Wireless Direct Enable/DisableMAC Address MAC address XX:XX:XX:XX:XX:XXConnection Connection status Active/InactiveSSID SSID Wireless

copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform,sublicense, and distribute the Work and such Derivativ

PictBridge Commun. PictBridge Communication Enable/DisableDNS Server Obtain DNS server address auto-maticallyAuto/ManualPrimary Server Primary server

Changing Wireless LAN Connection MethodFollow either procedure below to change wireless LAN connection method (infrastructure or WirelessDirect).• For

Ensuring Optimal Printing ResultsInk TipsPrinting TipsBe Sure to Make Paper Settings after Loading PaperCanceling Print JobsPrinter Handling Precautio

Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• Pack the printer in a sturdy box so that it is placed with

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 600 (vertical)* Ink droplets can be placed with a pitch of 1/4800 i

*1 USB connection to PC*2 The wait time for standby cannot be changed.External dimensions Approx. 16.8 (W) x 12.1 (D) x 5.8 (H) inchesApprox. 426 (W)

WPA-PSK (TKIP/AES)WPA2-PSK (TKIP/AES)Setup:WPS (Push button configuration/PIN code method)WCN (WCN-NET)Easy wireless connectOther Features: Administra

• Windows: A CD-ROM Drive or internet connection is required during software installation.• Windows: Internet Explorer 8, 9, 10 or 11 is required to i

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area119

limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, orFITNESS FOR A PARTICULAR PURPOSE. You are solely responsible f

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

Standard sizes:• A4• B5• A5• Letter• Legal• 4" x 6" (10 x 15 cm)• 5" x 7" (13 x 18 cm)• Square 5"x5" 127x127mm• Envelope

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray Paper Output TrayCanon Red Label Superior <W

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (Mac OS Printer Driver)Printing Us

Printing from Application Software (Mac OS Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correcting

Basic Printing SetupThis section describes the simple setup procedure so that the printer prints properly.1. Check that printer power is on2. Load pap

5.From the pop-up menu, select Quality & Media6.Select media typeSelect the media type that is loaded in the printer.128

7.Select print qualityFor Print Quality, select High, Standard, or Draft, whichever matches the purpose.Important•The print quality selections will di

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

Important• If you check the Do not show again check box when a guide message is displayed before printingstarts, this will stop any more guide message

Paper Settings on the Printer DriverWhen you use this printer, selecting a media type that matches the print purpose will help you achieve thebest pri

Various Printing MethodsSetting the Number of Copies and Printing OrderScaled PrintingPage Layout PrintingSetting Up Envelope PrintingSetting Paper Di

Setting the Number of Copies and Printing OrderCollate pages + Reverse Collate pages + Normal ReverseThe procedure for specifying the number of copies

5.Click PrintWhen you execute print, the specified number of copies will be printed with the specified printing order.Important• When the application

Scaled PrintingThe procedure for printing a document with pages enlarged or reduced is as follows:1.Select the printerIn the Page Setup Dialog, select

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.The procedure for perfor

Flip horizontallySelect this check box to reverse left and right of the document.4.Click PrintWhen you execute print, the specified number of pages wi

Setting Up Envelope PrintingThe procedure for performing envelope printing is as follows:1. Load envelope into printer2. Select paper size in print di

Setting the Print Quality Level (Custom)The print quality level can be set in the Custom.The procedure for setting the print quality level is as follo

This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered tradem

Overview of the Printer DriverCanon IJ Printer DriverHow to Open the Printer Driver Setup WindowPage Setup DialogPrint DialogCanon IJ Printer Utility2

Canon IJ Printer DriverThe Canon IJ printer driver (called printer driver below) is a software that is installed on your computer forprinting data wit

How to Open the Printer Driver Setup WindowYou can display the printer driver setup window from the application software you are using.Opening the Pag

Page Setup DialogIn the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in theprinter or the scaling ratio.

Print DialogIn the Print dialog, you can set paper type and print quality to start printing.To open the Print dialog, you typically select Print... fr

LayoutYou can set page layout printing.Use Reverse page orientation to change the paper orientation, and use Flip horizontally to printa mirror image

Canon IJ Printer Utility2The Canon IJ Printer Utility2 allows you to perform printer maintenance or change the settings of the printer.What You Can Do

• Depending on the items selected, the computer communicates with the printer to obtain information.If the computer is unable to communicate with the

Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts an

Installing Printer DriverYou can access our web site through the Internet and download the latest printer driver for your model.This section explains

Printing Directly from Smartphone/TabletAndroid PrintPrinting from a Device Equipped with Windows 10 MobileUsing Printer with Wireless Direct151

Using Printer with Wireless DirectYou can connect devices (e.g. smartphone or tablet) to the printer by two methods below.• Wireless connection (conne

5. Press the Color button or the Black button to finalize selection.Note• To check the printer's MAC address and serial number, and the current w

For iOSFor AndroidChanging Printer Setting to Use Wireless LANFollow the procedure below to change the printer setting to use wireless LAN.1. Make sur

Making Copies on Plain PaperLoad the original on the platen glass to copy.1. Make sure that the printer is turned on.2. Load A4 or Letter-sized plain

• To set the print quality to "Draft" (speed priority)You can set the print quality to "Draft" (speed priority) following the proc

Switching Page Size between A4 and LetterThis setting is useful if you usually load Letter-sized paper in the rear tray.1. Make sure that the printer

Scanning from Computer (Mac OS)Scanning Using Scanner Driver (ICA Driver)Using IJ Scan UtilityUsing Scanner Driver (ICA Driver)Scanning TipsPositionin

Scanning Using Scanner Driver (ICA Driver)Using IJ Scan UtilityUsing Scanner Driver (ICA Driver)159

IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISINGIN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE P

Using IJ Scan UtilityWhat Is IJ Scan Utility (Scanner Software)?Starting IJ Scan UtilityUsing Auto Scan Function BasicsScanning DocumentsScanning Pho

What Is IJ Scan Utility (Scanner Software)?IJ Scan Utility is an application for scanning documents, photos, and other items.Access all scanning funct

Important• Some functions are available only when My Image Garden is installed.Note• To set the applications to integrate with, see Settings Dialog.16

Starting IJ Scan UtilityNote• If you have more than one scanner or have changed from USB to network connection, set up thenetwork environment from IJ

Using Auto Scan FunctionAuto Scan allows for automatic detection of the item type.Important• The following types of items may not be scanned correctly

IJ Scan Utility ScreensIJ Scan Utility Main ScreenSettings DialogSettings (Auto Scan) DialogSettings (Document Scan) DialogSettings (Photo Scan) Dialo

IJ Scan Utility Main ScreenSelect Applications from Go menu of Finder, and then double-click Canon Utilities > IJ Scan Utility >Canon IJ Scan Ut

DriverAllows you to make image corrections and color adjustments when scanning.Save settings and the response after scanning can be specified in the S

Settings DialogThe Settings dialog has two tabs: (Scanning from a Computer) and (General Settings). Whenyou click a tab, the options available in

Settings (Auto Scan) DialogClick Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog.In the Settings (Auto Sc

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a copy of thi

• Long narrow items such as panoramic photos• Reflective disc labels may not be scanned as expected.• Place items to be scanned on the platen correctl

Positioning Originals (Scanning from Computer)JPEG Image QualityYou can specify the image quality of JPEG files.PDF CompressionSelect the compression

Note• To add an application or folder to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify th

Settings (Document Scan) DialogClick Document Scan on the (Scanning from a Computer) tab to display the Settings (DocumentScan) dialog.In the Settin

Color ModeSelect the color mode in which to scan the item.Paper SizeSelect the size of the item to be scanned.When you select Custom, a screen in whic

Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon whereuneven gradation or a stripe pattern appears when

• Documents with patterned backgroundsIn that case, select the Check scan results and specify save settings checkbox, and thenrotate the image in the

JPEG Image QualityYou can specify the image quality of JPEG files.Important• This appears only when JPEG/Exif is selected in Data Format.Create a PDF

You can specify the e-mail client you want to start from the pop-up menu.Start OCRSelect this when you want to convert text in the scanned image into

Settings (General Settings) DialogClick the (General Settings) tab to display the Settings (General Settings) dialog.In the Settings (General Settin

Basic OperationPrinting Photos from a ComputerCopying18

Folder to Save Temporary FilesDisplays the folder in which to save images temporarily. Click Browse... to specify the destinationfolder.InstructionsOp

Network Selection ScreenYou can select the scanners or printers to be used for scanning or printing over a network from yourcomputer.Network Selection

Using Scanner Driver (ICA Driver)You can scan by starting the scanner driver from various applications.Refer to Help of Mac OS for how to scan.Note• R

Image Corrections and Color AdjustmentsCorrect images and adjust colors using the scanner driver (ICA (Image Capture Architecture) driver).Important•

DocumentApplies Image Adjustment suitable for text documents.Note• If the image is not adjusted properly with Auto, specify the item type.• The color

Grain CorrectionUse this function to reduce graininess (roughness) in photos taken with high-speed or sensitized film,etc.NoneGraininess will not be r

• How to place the item depends on your model and the item to be scanned.Unsharp MaskEmphasizes the outline of the subjects to sharpen the image.Desc

General Notes (Scanner Driver)The scanner driver (ICA (Image Capture Architecture) driver) is subject to the following restrictions. Keepthese points

Updating the Scanner DriverObtaining the Latest Scanner DriverBefore Installing the Scanner DriverInstalling the Scanner Driver188

Obtaining the Latest Scanner DriverUpgrading your current scanner driver (ICA (Image Capture Architecture) driver) to the latest scanner drivermay sol

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the paper support.2. Pull out the paper output

Before Installing the Scanner DriverCheck the following points before installing the scanner driver (ICA (Image Capture Architecture) driver).Check th

Installing the Scanner DriverAccess our website via the Internet to download the latest scanner driver (ICA (Image Capture Architecture)driver).Follow

Scanning TipsPositioning Originals (Scanning from Computer)Network Scan Settings192

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen for scanning. If items are not placed correct

Important•Large items (such as A4 size photos) that cannot beplaced away from the edges/arrow (alignment mark) ofthe platen may be saved as PDF files.

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers.Important• Multiple users cannot scan a

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownFor other questions about network, click here.Prin

Cannot Set Correctly (Network)Cannot Find Printer on Check Printer Settings ScreenCannot Find Printer while Using Wireless LANPrinter Suddenly Cannot

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Checking Wireless Router SSID for Smartphone/TabletSetting Up Using Smartphone/TabletCannot Print/Scan from Smartphone/TabletDownloading Canon PRINT I

ContentsUsing This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Trademarks and Licenses. . .

Note•The number and types of icons displayed vary depending on your region, the registered printer/scanner and the installed applications.6.Click the

Connecting the Printer to a NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConn

TroubleshootingSee Network Settings and Common Problems for troubleshooting on network connection.Notice/RestrictionSee below for details.• Restrictio

RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems204

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentCheck wireless router configur

For Mac OS, click OK in the confirmation message and then click Print.Note• My Image Garden lets you use images on your computer, such as photos taken

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

Cannot Proceed beyond Printer Connection Screen/Connect CableScreenIf you cannot proceed beyond the Printer Connection screen or the Connect Cable scr

◦ If the Connection failed. screen appears:1. Click Next.2. Click Next on displayed screen.3. Click Back to Top on Select Printer screen.4. Click Exit

Cannot Find Printer while Using Wireless LANNote• This section describes the troubleshooting when using the computer.For the troubleshooting when usin

To check the current network settings of the printer, print out the network setting information.Printing Network SettingsNote• For Windows, you can us

If "TCP/IPv6" is set to "Enable", both IPv4 and IPv6 are enabled.Press and hold Stop button and release it when Alarm lamp flashes

Network Connection ProblemsPrinter Suddenly Cannot Be UsedNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router or Changing ItsSet

Printer Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot

Network Settings (IJ Network Device Setup Utility) (Windows)Check4 Make sure the printer is not placed too far away from the wireless router.Place the

CopyingThis section describes how to load originals and copy them to plain paper.1. Open the paper support.2. Pull out the paper output tray and the o

• Positioning:Make sure there are no obstacles between the wireless router and the printer.Cannot Communicate with Printer Using Wireless DirectCheck1

Printing Network SettingsCheck6 Make sure the printer is not placed too far away from the device.Place the device and printer where there are no obsta

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

• Using WEPThe key length, key format, key to use (one of 1 to 4), and authentication method must be the samefor the wireless router, the printer, and

Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print

With Encryption On, Cannot Communicate with Printer AfterChanging Encryption Type at Wireless RouterIf you change the encryption type for the printer

Other Network ProblemsChecking Network InformationRestoring to Factory DefaultsMessage Appears on Computer During SetupPackets Are Sent Constantly (Wi

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Checking Communication Between the Computer, the Printer, and theWireless RouterPerform a ping test to check if communication is taking place.• For Wi

3 packets transmitted, 3 packets received, 0% packet lossIf packet loss is 100%, communication is not taking place. Otherwise, computer is communicati

6. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with thealignment mark.7. Close the document cover.8.Press the Black button or Col

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing or scanning operation f

Printing ProblemsPrinting Does Not StartNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" ErrorPrint Results Are Unsatisfactory231

Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The ON lamp flashes while the printer is init

Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On inthe dialog that appears.* This may reduc

No Ink Comes OutCheck1 When a FINE cartridge runs out of ink, replace it with a new one.Check2 Is the FINE cartridge installed properly?If the FINE ca

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,then remove the foreign object.Che

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Back of Paper Is SmudgedUneven or Streaked Colors238

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong239

Handling Paper, Originals, FINE Cartridges, etc.Loading PaperLoading OriginalsReplacing a FINE Cartridge24

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Are the print head nozzles clogged?Print the

Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.After confirming that the FINE cartridge is installed pr

Colors Are UnclearCheck1 Is nozzle check pattern printed properly?Print the nozzle check pattern to determine whether the ink ejects properly from the

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

Clean the platen glass.Cleaning the Platen Glass and Document CoverCheck7 Is paper feed roller dirty?Clean paper feed roller.Cleaning the Paper Feed R

Scanning Problems (Mac OS)Scanning ProblemsIJ Scan Utility Error MessagesScanner Driver (ICA Driver) Error Messages247

Scanning ProblemsScanner Does Not WorkScanner Driver Does Not Start248

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

Loading PaperLoading Plain Paper / Photo PaperLoading Envelopes25

Scanner Driver Does Not StartCheck 1 Make sure the scanner driver (ICA (Image Capture Architecture) driver) isinstalled.If not installed, install the

Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USB251

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Installation and Download ProblemsCannot Install MP DriversUpdating MP Drivers in Network Environment (Windows)256

Cannot Install MP DriversFor Windows:For Mac OS:For Windows:• If installation does not start when you insert Setup CD-ROM:Follow the instructions belo

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.The latest MP Drivers for your model are available for download on

Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (

Errors and MessagesAn Error OccursMessage Appears260

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app

14 flashes Ink cartridge cannot be recognized. 168415 flashes FINE cartridge cannot be recognized. 168216 flashes Ink has run out. 1688ON Lamp and Ala

6910691169306931693269336936693769386940694169426943694469456946When a Support Code and a message are displayed on the computerscreen:• For Windows:•F

* The screen differs depending on the OS you are using.For details on how to resolve errors, see List of Support Code for Error.Note• For details on h

Message AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer

Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers andreinstall them from the Setup CD-ROM or the Canon

Inkjet Printer/Scanner/Fax Extended Survey Program Screen IsDisplayed (Windows)If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed,

• Changing confirmation screen setting:1. Make the following settings.◦ In Windows 10, right-click Start button and select Programs and Features.◦ In

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

3. Slide the paper guide (A) to the left, and load the paper against the far right of the rear trayWITH THE PRINT SIDE FACING YOU.4.Slide the paper gu

2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet P

List of Support Code for ErrorSupport code appears on your computer screen when errors occur.A "support code" is an error number, and appear

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

1300CausePaper is jammed in paper output slot or in rear tray.What to DoRemove the jammed paper following the procedure below.1.Slowly pull out paper,

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or if

4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5.Slowly pull out paper, so as not to tear it.6. Make sure all jammed

• Any paper left in the left and right empty spaces (B) in the printer?7.Close cover.All jobs in the print queue are canceled. Redo the printing.Note•

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded properly.What to DoTake the corresponding ac

1200CauseCover is open.What to DoClose the cover and wait for a while.Do not close it while you are replacing a FINE cartridge.278

1203CauseCover is opened during printing.What to DoIf paper remains inside the printer, slowly pull out the paper with both hands and close the cover.

Note•Do not load sheets of paper higher than the load limit mark (D).Note• The printer may make operating noise when feeding paper.• After loading pap

1401CauseFINE cartridge is not installed.What to DoInstall the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Contact

1485CauseAppropriate ink cartridge is not installed.What to DoPrinting cannot be executed because the ink cartridge is not compatible with this machin

1682CauseFINE cartridge cannot be recognized.What to DoReplace the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Con

1686CauseThe ink may have run out.What to DoThe function for detecting the remaining ink level will be disabled since the ink level cannot be correctl

1688CauseThe ink has run out.What to DoReplace the ink cartridge and close the cover.If printing is in progress and you want to continue printing, pre

168ACauseFINE cartridge is not installed properly, or FINE cartridge not compatible with this printer is installed.What to DoRetract the output tray e

1700CauseInk absorber is almost full.What to DoPress the printer's Black or Color button to continue printing. Contact your nearest Canon service

1890CauseProtective material or tape may still be attached to FINE cartridge holder.What to DoMake sure the protective material and tape have been rem

2900CauseScanning print head alignment sheet failed.What to DoPress the printer's Black or Color button and follow the instructions below.• Make

2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

Loading EnvelopesYou can load Envelope DL and Envelope Com 10.The address is automatically rotated and printed according to the envelope's direct

4102CauseMedia type and paper size are not set correctly.What to DoPress the printer's Stop button to cancel printing, change the media type or p

4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s

5011CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5012CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure FINE cartridge holder motion is

5200CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.296

6000CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3. Slide the paper guide (A) to the left, and load the envelopes against the far right of the reartray WITH THE PRINT SIDE FACING YOU.Fold flap of the

Note• The printer may make operating noise when feeding envelopes.• After loading envelopes, select the size and type of the loaded envelopes on the p

Loading OriginalsLoading Originals on the Platen GlassSupported Originals32

Loading Originals on the Platen Glass1. Load an original on the platen glass.1. Open the document cover.Important• Do not place any object on the docu

2. Close the document cover gently.Important• After loading the original on the platen glass, be sure to close the document cover before starting toco

Supported OriginalsItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/CD,

Replacing a FINE CartridgeReplacing a FINE CartridgeChecking the Ink Status with the Ink Lamps on the Operation Panel36

Replacing a FINE CartridgeWhen remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you ofthe error. In this

• For Mac OS:Setting the Ink Cartridge to be Used• Color ink may be consumed even when printing a black-and-white document or when black-and-white pri

2. Remove the FINE cartridge.Important• Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.• Discard the empty

Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Supported Media Types. . . . . . . . .

Important• If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area.Handle a FINE cartridge carefully.• Be caref

Important• Insert the FINE cartridge gently so that it does not hit the electrical contacts on the FINE cartridgeholder.2. Push the FINE cartridge in

Important• Check if the FINE cartridge is installed correctly.• The printer cannot print unless both the color FINE cartridge and black FINE cartridge

Checking the Ink Status with the Ink Lamps on the Operation PanelNote• The ink level detector is mounted on the printer to detect the remaining ink le

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

Step2 Examine the nozzle check pattern.If there are missing lines or horizontal white streaks in the pattern:Step3 Clean the print head.From the print

When the Print Results Are Not Even such as the Ruled Lines AreMisaligned:Step Align the print head.From the printerAligning the Print HeadFrom the co

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

Using Auto Scan Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164IJ Scan Utility Scr

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

Important• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,it may not be scanned properly.• If th

Adjusting Print Head Position• For Mac OS:Adjusting Print Head Position• To print and check the current head position adjustment values, hold down the

Checking Ink Status from Your ComputerYou can check the remaining ink levels and supported FINE cartridges.When you select Ink Level Information from

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning Paper Feed RollersCleaning Inside the Printer (Bottom Plate Cle

Cleaning Paper Feed RollersIf the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean th

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p

Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231Printing Does Not

If the problem is not resolved after performing cleaning again, the protrusions inside the printer may bestained. Wipe off any ink from the protrusion

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Main Components and Their UseMain ComponentsPower SupplyChanging SettingsChan

Specifications62

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)63

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Regulatory InformationEnvironmental InformationReducing your environmental impactPower Consumption and Operational ModesThe amount of electricity a de

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

1682. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2821686. . . .

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Main Components and Their UseMain ComponentsPower Supply76

Main ComponentsFront ViewRear ViewInside ViewOperation Panel77

Front View(1) document coverOpen to load an original on the platen glass.(2) paper supportOpen to load paper in the rear tray.(3) paper guideAlign wit

(8) operation panelUse to change the settings of the printer or to operate it.Operation Panel(9) platen glassLoad an original here.79

Using This Online ManualSymbols Used in This DocumentTouch-enabled Device Users (Windows)Symbols Used in This DocumentWarningInstructions that, if ign

Rear View(1) power cord connectorPlug in the supplied power cord.(2) USB portPlug in the USB cable to connect the printer with a computer.Important• D

Inside View(1) FINE cartridge (ink cartridges)A replaceable cartridge that integrates print head and ink tank.(2) FINE cartridge holderInstall the FIN

Operation Panel* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.(1) ON buttonTurns the power on or off. B

Flashes:Printing or scanning over wireless LAN. Also flashes while configuring the wireless LANconnection.Note• If this lamp is off, the printer is no

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer84

Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Note• It may take a while for the printer to start printing immediatel

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming

Important• When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to aut

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

Changing Printer Settings from Your Computer (Mac OS)Registering a Changed Printing ProfileSetting the Ink Cartridge to be UsedManaging the Printer Po

Registering a Changed Printing ProfileYou can name and register the printing profile you made in the Print Dialog. The registered printing profilecan

Deleting Unnecessary Printing Profile1. Select the printing profile to be deletedIn the print dialog, select Show Presets... in the Presets section. T

Setting the Ink Cartridge to be UsedThis feature enables you to specify the most appropriate FINE cartridge among installed cartridgesaccording to an

Managing the Printer PowerThis function allows you to manage the printer power from the printer driver.The procedure for managing the printer power is

When the confirmation message appears, click OK.The setting is enabled after this. When you want to disable this function, select Disable from the lis

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.The procedure for configuring Custom Settings is as

Changing Settings from Operation PanelQuiet settingTurning on/off Printer AutomaticallyInitializing Printer SettingsSwitching/Disabling Wireless Conne

Turning on/off Printer AutomaticallyYou can enable the printer to turn on/off automatically considering the environmentTurning on Printer Automaticall