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QT51366V01
series
Quick Start Guide
QT5-1366-V01 XXXXXXXX © CANON INC. 2007 PRINTED IN THAILAND
The following FINE Cartridges are compatible with this product.
For information on product specifications, please visit our website at
www.usa.canon.com
Quick Start Guide
Office All-In-One
series
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1 2 3 4 5 6 ... 123 124

Sommario

Pagina 1 - Quick Start Guide

QT51366V01seriesQuick Start GuideQT5-1366-V01 XXXXXXXX © CANON INC. 2007 PRINTED IN THAILANDThe following FINE Cartridges are compatible with this pro

Pagina 2

6 Before Using the MachineTurning the Machine On and OffTurn on the machine before printing. Turning on the MachineBefore turning on the machine, con

Pagina 3 - Office All-In-One

96 Troubleshooting Error No.: 2002 Is DisplayedError Message Appears on a PictBridge Compliant DeviceThe following are the possible errors that may o

Pagina 4 - ENERGY STAR

97TroubleshootingScanning Problems ScanGear Won’t Start Other Scanning TroublesRefer to the Scanning Guide on-screen manual.Problems Receiving Faxes

Pagina 5 - Table of Contents

98 Troubleshooting* Legal may not be available depending on the country or region of purchase. Machine Does Not Switch Automatically between Voice an

Pagina 6 - Before Using the Machine

99Troubleshooting Repeated Errors Occur When You Receive a FaxProblems Sending Faxes Cannot Send a FaxCause ActionThe telephone line condition or th

Pagina 7 - 3Before Using the Machine

100 Troubleshooting Cannot Send a Fax Clearly Repeated Errors Occur When You Send a FaxTelephone Problems Cannot Dial Telephone Disconnects During

Pagina 8 - Menu Items

101AppendixAppendixHow to Use the Documentation ProvidedPrinted DocumentationSetup SheetBe sure to read this sheet first.This sheet includes instructi

Pagina 9 - 5Before Using the Machine

102 AppendixReading the On-screen ManualsFor detailed instructions on installing the on-screen manuals, refer to your setup sheet.You can view the on-

Pagina 10 -  Turning off the Machine

103AppendixSpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800 (horizontal)* x 1200 (vertical)* Ink droplets can be placed with a pitch

Pagina 11 - 7Before Using the Machine

104 AppendixFax SpecificationsApplicable line Public Switched Telephone Network (PSTN)Compatibility G3 / Super G3 (Mono & Color Fax)Data compressi

Pagina 12 -  Loading Original Documents

105AppendixCamera Direct Print (PictBridge)Paper size 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm*, Credit card, 8"

Pagina 13 - 9Before Using the Machine

7Before Using the Machinez Screen-saver ModeThe LCD goes out if the machine is not operated for about five minutes*.Perform a print operation to resto

Pagina 14 - 2 Open the Document Tray

106 Appendixz OmniPage SE: Windows 2000 Professional SP2 and SP3 not supportedz MP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only)z S

Pagina 15 - Loading Printing Paper

107Safety PrecautionsSafety PrecautionsPlease read the safety warnings and cautions provided in this manual to ensure that you use the machine safely.

Pagina 16 -  Paper Handling

108 Safety PrecautionsCleaning the machine Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners.If

Pagina 17 - 13Before Using the Machine

109Safety PrecautionsWorking around the machineNever put your hands or fingers in the machine while it is printing.When moving the machine, carry the

Pagina 18 -  Loading Paper

110 Safety PrecautionsLegal Limitations on Use of Your Product and Use of ImagesIt may be unlawful to make copies of, scan, print, or use reproduction

Pagina 19 - 3 Load the paper

111Safety PrecautionsUsers in the U.S.A. Pre-Installation Requirements for MX310Order InformationWhen ordering service from the telephone company for

Pagina 20 - 1 Prepare the envelopes

112 Safety PrecautionsWarningThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic devi

Pagina 21 - 2 Load the envelopes

113Safety Precautionsrefurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or replacement shall not extend t

Pagina 22 - 1 Load the paper

114 Safety PrecautionsPROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CA

Pagina 23 -  ENLARGE/REDUCE

115Safety Precautions* Support program specifics are subject to change without notice.** InstantExchange warranty service is subject to the availabili

Pagina 24 -  IMAGE QUALITY

8 Before Using the MachineHandling the Original DocumentThis section describes how to load the original document on the Platen Glass or the ADF. Orig

Pagina 25 - Using Useful Copy Functions

116 Safety PrecautionsUsers in Canada Pre-Installation Requirements for Canon Facsimile EquipmentNoticeThis equipment meets the applicable Industry C

Pagina 26 - Printing from Your Computer

117Safety PrecautionsUsers in New ZealandThe grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that th

Pagina 27 - 23Printing from Your Computer

118 IndexIndexAAppendix 101BBefore Using the Machine 2CCanon U.S.A., Inc. Limited Warranty - U.S. Only 112CleaningADF 74exterior 73inside 75platen gla

Pagina 28 - Scanning Images

Ordering InformationFor additional supplies, use the following descriptions and order numbers.Description Order #FINE CartridgesPG-30 Black 1899B002CL

Pagina 29 - Compliant Device

QT51366V01seriesQuick Start GuideQT5-1366-V01 XXXXXXXX © CANON INC. 2007 PRINTED IN THAILANDThe following FINE Cartridges are compatible with this pro

Pagina 30

9Before Using the Machinez Using the Platen Glass1 Load the original document on the Platen Glass.(1) Lift the Document Cover.(2) Load the original wi

Pagina 31

10 Before Using the Machinez Using the ADF1 Remove any documents from the Platen Glass.2 Open the Document Tray.3 Load the document in the ADF.Load th

Pagina 32

11Before Using the MachineLoading Printing PaperThis section describes how to load printing paper in the Rear Tray.z Using Specialty MediaCanon recomm

Pagina 33 - 1 Turn on the machine

12 Before Using the Machine Paper Handlingz Recommended Paper and Requirements*1Paper with a Model Number is Canon specialty media. Refer to the inst

Pagina 34 - Preparing the Machine for Fax

13Before Using the Machine*3 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental cond

Pagina 35 - 31Faxing

14 Before Using the Machine Loading Paper1 Flatten the four corners of the paper before loading it.Importantz Load A4, Letter, or Legal-sized plain p

Pagina 36 - 32 Faxing

15Before Using the Machine2 Prepare to load paper.(1) Open the Rear Tray and pull out the Paper Support.Put your finger in the rounded indent of the P

Pagina 37 - 33Faxing

Ordering InformationFor additional supplies, use the following descriptions and order numbers.Description Order #FINE CartridgesPG-30 Black 1899B002CL

Pagina 38 - 34 Faxing

16 Before Using the Machine Loading EnvelopesUse either European DL or US Comm. Env. #10-sized envelope.1 Prepare the envelopes.z Press down on all f

Pagina 39 - 35Faxing

17Before Using the Machine2 Load the envelopes.(1) Load the envelope against the right side of the Rear Tray. Load with the address side facing UP and

Pagina 40 - Information)

18 Before Using the Machine Loading Small-Sized PaperYou can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Cred

Pagina 41 - 37Faxing

19CopyingCopyingMaking CopiesThis section describes the basic procedure to make copies.1 Turn on the machine.See “Turning the Machine On and Off” on p

Pagina 42 - 38 Faxing

20 Copying PAGE SIZESelect the page size of the loaded paper.8.5"x11" / 8.5x14 / A4 / B5 / A5 / 4"x6" / 5"x7" / CREDIT

Pagina 43 - 39Faxing

21CopyingUsing Useful Copy FunctionsFor details, refer to “Using Useful Copy Functions” in the User’s Guide on-screen manual.Reducing or Enlarging a C

Pagina 44 - 40 Faxing

22 Printing from Your ComputerPrinting from Your ComputerThis section describes procedure for basic printing.Printing with Windows1Turn on the machine

Pagina 45 - 41Faxing

23Printing from Your ComputerPrinting with Macintosh1Turn on the machine and load the paper in the machine.See “Turning the Machine On and Off” on pag

Pagina 46 - Sending Faxes

24 Scanning ImagesScanning ImagesYou can scan images from the machine to a computer without printing them and save them in popular image types such as

Pagina 47 - 2 Start faxing

25Printing Photographs Directly from a Compliant DevicePrinting Photographs Directly from a Compliant DeviceYou can connect a PictBridge compliant dev

Pagina 48 - 2 Prepare for faxing

Office All-In-OneQuick Start Guideseries

Pagina 49 - 45Faxing

26 Printing Photographs Directly from a Compliant Device2 Connect the PictBridge compliant device to the machine.(1) Make sure that the PictBridge com

Pagina 50 -  Sending/Receiving Using ECM

27Printing Photographs Directly from a Compliant DeviceAbout PictBridge Print Settings Settings on a PictBridge Compliant DeviceThis section describe

Pagina 51 - Receiving Faxes

28 Printing Photographs Directly from a Compliant Devicez Layout SettingVarious layout options are available.z Bordered/Borderless: You can select whe

Pagina 52 - 48 Faxing

29Printing Photographs Directly from a Compliant Device Setting on the MachineThis section describes the PictBridge print settings on the machine.Set

Pagina 53 - 49Faxing

30 FaxingFaxingPreparing the Machine for FaxTypical examples of connecting the machine are described below. The machine cannot send/receive faxes if t

Pagina 54 - 50 Faxing

31Faxingz Connecting a Telephone or Answering Machine via a Computer(A) Computer(B) Telephone or Answering machineUsers in the UKIf the connector of t

Pagina 55 - 4 Press the OK button

32 Faxing Methods of Connecting the Various LinesThe following are some basic connection schemes that apply when you are connecting to a non-analog t

Pagina 56 - 5 Press the OK button

33Faxing4 Press the [ or ] button to select the telephone line type, then press the OK button.ROTARY PULSE: Suitable for pulse dialing.TOUCH TONE: Sui

Pagina 57 -  Remote Receiving

34 FaxingRegistering Sender InformationA fax you receive may have information, such as the sender’s name or the company name, the sender’s phone or fa

Pagina 58 - 54 Faxing

35Faxing Guidelines for Entering Numbers, Letters, and SymbolsThe following characters are assigned to the Numeric buttons.* SP indicates a space.Fol

Pagina 59 - 55Faxing

Canon PIXMA MX310 series Office All-In-One Quick Start Guide.CopyrightThis manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under

Pagina 60 - 56 Faxing

36 Faxing Entering the Date and Time1 Press the FAX button, then press the Menu button.2 Press the [ or ] button to select USER SETTINGS, then press

Pagina 61 - Summary of Reports and Lists

37Faxing5 Press the OK button.6 Press the Numeric buttons to enter your name (max. 24 characters, including spaces), then press the OK button.7 Press

Pagina 62

38 Faxing(2) Press the [ or ] button to select the month when summer time starts, then press the OK button two times.(3) Press the [ or ] button to se

Pagina 63 - Routine Maintenance

39FaxingRegistering the Destination Registering Coded Speed DialingCoded speed dialing allows you to dial fax/telephone numbers by simply pressing a

Pagina 64 - 60 Routine Maintenance

40 Faxing6 Press the Stop/Reset button. Changing or Deleting a Registered Informationz To Change a Registered Number or Name:1 Follow the procedures

Pagina 65 - 61Routine Maintenance

41Faxing5 Press the [ or ] button to select the sorting way, then press the OK button.YES: Prints the list with the destination name (DESTINATION ID)

Pagina 66 - 2 Start Print Head Cleaning

42 FaxingSending Faxes Flow of Sending FaxesThe operation flow of sending faxes is as follows.Step 1Load the original to send on the Platen Glass or

Pagina 67 - Print Head Deep Cleaning

43Faxingz Adjusting the Image Quality (Fax Resolution)You can adjust the image quality (fax resolution) of the document you send. The higher you set t

Pagina 68 - Aligning the Print Head

44 Faxingz When the document was loaded on the Platen Glass:(3) When the following message is displayed, load the next page on the Platen Glass.If you

Pagina 69 - 65Routine Maintenance

45Faxing5 Talk through the handset to the recipient.If you hear a high-pitched signal instead of the recipient’s voice, go to step 7.6 Ask the recipie

Pagina 70 - Replacing a FINE Cartridge

Table of Contents1Before Using the Machine ...2Operation Panel...2Menu Items...

Pagina 71 - 67Routine Maintenance

46 Faxingz RedialingThere are two methods of redialing: Automatic redialing and Manual redialing. Automatic redialing is enabled by default.z Automati

Pagina 72 - 68 Routine Maintenance

47FaxingReceiving Faxes Flow of Receiving FaxesThe operation flow of receiving faxes is as follows:Step 1Select a receive mode.See “Selecting the Rec

Pagina 73 -  Replacing FINE Cartridges

48 Faxingz If You Want to Receive Only Faxes Automatically with the Machine, or Have a Dedicated Telephone Line for Fax Use Only:Select FAX ONLY MODE.

Pagina 74 - 70 Routine Maintenance

49Faxingz If You Are Using a Single Telephone Line for Faxes and Voice Calls and Want to Receive Faxes Automatically:Select FAX PRIORITY MODE.(A) Inco

Pagina 75 - 4 Install the FINE Cartridge

50 Faxingz If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Service with Your Telephone Company (US and Canada only):Select DRPD.(A) In

Pagina 76 - 72 Routine Maintenance

51Faxing Setting the Receive Mode1 Press the FAX button, then press the Menu button.2 Press the OK button.3 Press the [ or ] button to select the rec

Pagina 77 - Cleaning Your Machine

52 Faxing Changing the Print SettingsLoad A4, Letter, or Legal-sized plain paper in the Rear Tray to print the fax.1 Press the FAX button, then press

Pagina 78 -  Cleaning the ADF

53FaxingUsing Other Useful Receiving Functions Memory ReceivingIf the machine receives a fax under one of the following conditions, the machine will

Pagina 79 - 75Routine Maintenance

54 FaxingDocument Stored in Memory Printing a List of Documents in MemoryThe machine can print a list of documents stored in memory (the memory list)

Pagina 80 - 76 Routine Maintenance

55Faxing4 Press the [ or ] button to select PRINT DOCUMENT or DELETE DOCUMENT.z If you select PRINT DOCUMENT:(1) Press the OK button.(2) Press the [ o

Pagina 81 - Troubleshooting

2 Before Using the MachineBefore Using the MachineOperation Panel(1) ON/OFF button / Power lampTurns the machine on and off. Lights or flashes green t

Pagina 82 - 78 Troubleshooting

56 Faxing Checking a Document’s Details in MemoryIf the machine was not able to print a received fax when the machine is in one of the following situ

Pagina 83 - 79Troubleshooting

57FaxingSummary of Reports and ListsThe table below shows the reports and lists that can be printed from the machine. Refer to the pages indicated for

Pagina 84 -  Fax Related Messages

58 Faxing User’s Data ListThe User’s data list enables you to confirm the current settings of the machine as well as the registered sender informatio

Pagina 85 - LCD Cannot Be Seen At All

59Routine MaintenanceRoutine MaintenanceWhen Printing Becomes Faint or Colors Are IncorrectWhen printing becomes faint or colors are incorrect, the pr

Pagina 86 - Cannot Install the MP Drivers

60 Routine MaintenancePrinting the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head

Pagina 87 - 83Troubleshooting

61Routine MaintenanceExamining the Nozzle Check PatternExamine the nozzle check pattern, and perform cleaning if necessary.1 Check the nozzle check pa

Pagina 88 -  Colors Are Unclear

62 Routine MaintenancePrint Head CleaningClean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cle

Pagina 89 -  White Streaks

63Routine MaintenancePrint Head Deep CleaningIf print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is

Pagina 90 - 86 Troubleshooting

64 Routine MaintenanceAligning the Print HeadIf ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print hea

Pagina 91 - 87Troubleshooting

65Routine Maintenance(2) Repeat the procedure until you finish inputting the pattern number for column L.(3) Confirm the displayed message and press t

Pagina 92 - Printing Does Not Start

3Before Using the Machine(14) Coded Dial buttonPress this button and a two-digit code to dial a pre-registered fax/telephone number.(15) Tone buttonSw

Pagina 93 - Paper Does Not Feed Properly

66 Routine MaintenanceReplacing a FINE CartridgeThis section explains the way to confirm the ink status and the procedure to replace FINE Cartridges.W

Pagina 94 - Paper Jams

67Routine Maintenancez With the Computer ScreenYou can confirm the status of each FINE Cartridge on the printer status monitor (Windows) and Canon IJ

Pagina 95 - Document Jams

68 Routine MaintenanceFollow the procedure below to open each of the confirmation screens.1 Open the printer properties dialog box.Refer to “Opening t

Pagina 96 - 92 Troubleshooting

69Routine Maintenance Replacing FINE CartridgesWhen FINE Cartridges run out of ink, replace them using the following steps.1 Make sure that the machi

Pagina 97 - 93Troubleshooting

70 Routine Maintenance2 Remove the empty FINE Cartridge.(1) Push down the FINE Cartridge.(2) Remove the FINE Cartridge.3 Prepare the replacement FINE

Pagina 98 - 94 Troubleshooting

71Routine Maintenance4 Install the FINE Cartridge.(1) Insert a new FINE Cartridge all the way into the appropriate slot.The Black FINE Cartridge shoul

Pagina 99 -  Error No.: 300 Is Displayed

72 Routine MaintenanceKeeping the Best Printing ResultsTo avoid drying of the Print Head and clogging of the nozzles, note the following. When You Tu

Pagina 100 - 96 Troubleshooting

73Routine MaintenanceCleaning Your MachineThis section describes the cleaning procedure that is needed to maintain your machine. Cleaning the Exterio

Pagina 101 - Problems Receiving Faxes

74 Routine Maintenance Cleaning the ADF1 Open the Document Tray.2 Open the Feeder Cover.3 With a soft, clean, lint-free and dry cloth, wipe off any p

Pagina 102 - 98 Troubleshooting

75Routine Maintenance3 Clean the paper feed roller.(1) Press the Menu button repeatedly until MAINTENANCE appears.(2) Press the [ or ] button to selec

Pagina 103 - Problems Sending Faxes

4 Before Using the MachineMenu ItemsPress the Menu button to display the menu items.You can specify the special copy settings, various fax settings, o

Pagina 104 - Telephone Problems

76 Routine Maintenance4 Load this and only this sheet of paper in the Rear Tray with the open side to the front.Set the Paper Thickness Lever to the l

Pagina 105 - Appendix

77TroubleshootingTroubleshootingThis section describes troubleshooting tips for problems you may encounter when using the machine.z “An Error Message

Pagina 106 - Reading the On-screen Manuals

78 TroubleshootingAn Error Message Is Displayed on the LCDIf an error message is displayed on the LCD, take the corresponding action described below.M

Pagina 107 - Specifications

79TroubleshootingCHECK PRINTER Turn off the machine, and unplug the power cord of the machine from the power supply. After a while, plug the power cor

Pagina 108 - 104 Appendix

80 Troubleshooting Fax Related MessagesMessage ActionBUSY/NO SIGNALz The telephone number you dialed is busy.Try dialing again after waiting for a mo

Pagina 109 - 105Appendix

81TroubleshootingLCD Cannot Be Seen At AllAn Unintended Language Is Displayed on the LCDCause ActionThe machine is not powered on or the LCD is in the

Pagina 110 - 106 Appendix

82 TroubleshootingCannot Install the MP DriversCause ActionUnable to proceed beyond the Printer Connection screen.If you were unable to proceed beyond

Pagina 111 - Safety Precautions

83TroubleshootingCannot Connect to Computer Properly Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work “This device can perform fas

Pagina 112 - 108 Safety Precautions

84 TroubleshootingPrint Results Not SatisfactoryIf the print result is not satisfactory, confirm the paper and print quality settings first.z Do the p

Pagina 113 - 109Safety Precautions

85Troubleshooting Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned White StreaksCause ActionFINE Cartridge

Pagina 114 - 110 Safety Precautions

5Before Using the Machinez FAX modeMenu buttonFAX SETTINGSRECEIVE MODE SET (page 47)FAX PRIORITY MODEFAX ONLY MODEDRPD*3NETWORK SWITCH*2TEL PRIORITY M

Pagina 115 - Users in the U.S.A

86 Troubleshooting Printed Paper Curls or Has Ink Blots Printed Surface Is Scratched/Paper Is SmudgedCause ActionPaper is too thin. When printing da

Pagina 116 -  Regulatory Information

87TroubleshootingPaper is curled. For Plain PaperTurn the paper over and reload it to print on the other side.Leaving the paper loaded in the Rear Tra

Pagina 117 - 113Safety Precautions

88 Troubleshooting Colors Are Uneven or StreakedThe Print Result Not Satisfactory When CopyingIf these do not resolve the problem, also see “Print Re

Pagina 118 - 114 Safety Precautions

89TroubleshootingPaper Does Not Feed ProperlyThe machine is not ready. Check if the Power lamp is lit green.If the Power lamp is off, turn the machine

Pagina 119 - 115Safety Precautions

90 TroubleshootingPaper JamsCause ActionPaper jammed in the Paper Output Slot or the Rear Tray.Remove the paper following the procedure below.(1)Slowl

Pagina 120 - Users in Canada

91TroubleshootingDocument JamsCause ActionDocument jams in the ADF (Document Tray).Remove the document following the procedure below.(1)Press the Stop

Pagina 121 - Users in New Zealand

92 TroubleshootingDocument jams in the ADF (Document Tray).(Continued)(5)Close the Feeder Cover.z If documents remain in the ADF after pressing the St

Pagina 122 - 118 Index

93TroubleshootingDocument Jams in the ADF (Document Output Slot).If the document is jammed in the Document Output Slot, pull it out.z When rescanning

Pagina 123 - Getting Help from Canon

94 TroubleshootingError Message Appears on the Computer Screen Writing Error/Output Error/Communication ErrorCause ActionThe machine is not ready. Co

Pagina 124

95Troubleshooting Error No.: 300 Is Displayed Error No.: 1700/1710 Is Displayed Error No.: 2001 Is DisplayedCause ActionThe machine is not ready. C

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