Canon BJC5000 Manuale Utente Scaricare il pdf (Pagina 9)

1-4 Introduction Chapter 1

Canon Customer Care Center

Canon Computer Systems,Inc. offers a full range of customer technical

support options* including:

❍ 24-hour, 7-day-a-week,toll-free automated support for

troubleshooting issues on most current products (1-800-423-2366)

❍ Speak to a technician free of service charge (currently Monday

through Friday, 8:00 a.m.to 10:00 p.m. EST, and Saturday,

12:00 p.m. to 6:00 p.m.EST, excluding holidays) for products

still under warranty** (1-757-413-2848)

❍ Speak to a technician (currently $24.99) during holidays and

days/hours not listed above regarding urgent product questions

or for products no longer under warranty (1-800-423-2366)

The same service is available for a charge of $2.50 per minute

(1-900-246-1200)

❍ E-mail support via the Canon Computer Systems, Inc. Web site

(www.ccsi.canon.com)

❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345)

❍ 24-hour Bulletin Board Service (1-757-420-2000)

*Support program specifics subject to change without notice.

**Refer to individual product information for warranty details.

Canon Canada

Customer support for Canadian residents is available 24 hours a day

(seven days a week) at 1-800-263-1121.

In other countries, please contact your Canon dealer.

See Chapter 5,Troubleshooting, before contacting Canon to make sure

you have the necessary information available.

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Canon BJC5000 Manuale Utente Pagina 9